Customer Support
Need help with your order?
Contact Duzahan for order tracking, delivery updates, payment questions, returns, vendor support, and general store help.
Support Hours
9:00 AM – 11:00 PM
Available every day for shopping and delivery help.
Phone
09678 123 456
Fast help for urgent order or delivery issues.
Email
support@doraz.com.bd
Send order ID, phone number, and issue details.
Office
House-23, Road-12, Dhanmondi
Dhaka-1209, Bangladesh
Get faster support
Before contacting support, keep your order ID and checkout phone or email ready. This helps us find your order quickly.
Track an order
Use your order ID and billing email to see product status and delivery address.
Track order
Return request
Share product photos and order ID for return or exchange review.
Return policy
Vendor support
For seller account questions, mention your store name and registered phone.
Vendor account